Posts Tagged ‘HP’

HP 59 Photo Gray Printer Cartridge

Monday, January 10th, 2011

The HP 59 Photo Gray ink cartridge is intended to be used in combination with the Hewlett Packard 57 Tri-color printer cartridge. Using the HP 59 and HP 57 cartridges with each other will greatly enhance photo quality by minimizing grain.
Proper use and handling will offer greater printing quality and a longer print cartridge life. Print at the very least once a month to maintain the nozzles clear and the printer cartridges in excellent working order. The computer printer automatically primes, cleans, and caps the cartridges to maintain ideal print quality however, these procedures are not noticeable to users. Refer to the do’s and don’ts below:
Do not reapply tape to a print cartridge. Trying to reapply the tape can result in the colors to blend, damaging the cartridge.
Do store the COLOR and PHOTO cartridges with nozzles DOWN. Store the BLACK cartridge with nozzles UP and place the cartridges in an airtight, firm plastic container.
Do not permit the nozzles on the bottom part of the cartridge to touch the base or side of the plastic container. If the nozzles make contact with the container, the printer ink colors could blend, or ink could drain out of the cartridge.
Do not re-tape the ink cartridge.
Do not place the cartridge in a plastic bag.
Do not disconnect the printer without first switching it OFF by depressing the POWER switch. This will leave the cartridge susceptible to evaporation and debris contamination.
Do not keep a packaged inkjet printer cartridge on its side or upside-down for extended periods of time.
Store printing cartridges at room temperature.

HP Paper Jam Error Codes

Thursday, July 22nd, 2010

Below are some of the most common printer error codes when a paper jam occurs. Most of these errors can be fixed by finding the paper path and removing any stuck paper.  At InkCloners.com you can find cheap printer ink and toner cartridges.

13.XX PAPER JAM [LOCATION]: Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

13.0 PAPER JAM [LOCATION]: A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

13.1 PAPER JAM OPEN INPUT TRAYS: Paper-delay jam at paperfeed area. 1. Ensure that paper trays are loaded and adjusted properly so media can feed from the tray. It might be necessary to reduce the stack height of media in the tray. 2. Check the input area for obstructions such as media in the path. Also check to see if the registration assembly damaged or unseated. 3. Replace any defective sensors or flags. 4. Verify the media meets the specifications. 5. Check the pickup feed and separation rollers for unusual wear. Replace as needed. 6. Rotate the media in the input tray by 180° and/or turn it over On NX engines this is most likely the fuser flag or the ACPM. The ACPM has a photosensor hard-wired to the back of it.

13.10 PAPER JAM CHECK DUPLEXER: Jam at duplexer. 1. Check the duplexer and the rear area of the printer for obstructions or damage. 2. Check the duplexer for proper operation. Replace the duplexer if a sensor is defective. On a 5si, 8000, or 8100 series laserjet a Duplex Jam can be caused by a tray 2 and 3 feed assembly failure. 13.14 For Laserjet 5si. This error is caused by a defective paper control PCA Replace paper control PCA.

13.2 PAPER JAM OPEN INPUT TRAYS: Paper-stopped jam at paper-feed area. 1. Check the input area for obstructions such as paper in the path. Also check to see if the registration assembly is damaged or if the transfer roller is out of place. 2. Replace any defective sensors or flags. 3. Ensure the media does not exceed the maximum length. 4. If multiple sheets are feeding, it might be necessary to fan the media and reduce the stack height. Also, replace separation pad. 5. Verify that the fuser is properly installed. On NX engines this is an input jam.

13.20 PAPER JAM CHECK REAR DOOR: Media stopped in the paper path during power on or when the top door was closed. 1. Remove all media in the paper path, and then open and close the top cover. 2. If the message persists after all media is removed: Check if media is jammed in the prefeed area. Replace any defective sensors or flags.

13.21 DOOR OPEN JAM: The top cover was open while printing. 1. Clear the jam and close the top door. 2. If the message persists, check the top door switch for proper operation.

13.5 PAPER JAM CHECK REAR DOOR: Paper-delay jam at fuser. 1. Check the transfer roller and small media belt to ensure they are operating and can feed print media. 2. Check the paper path for obstructions at the transfer roller, toner cartridge, paper feed assembly, and fuser. 3. Replace any defective sensors or flags. 4. Turn the media stack over and/ or rotate it by 180° in the input tray. If still persists – replace fuser, then DC controller.

13.6 PAPER JAM CHECK REAR DOOR: Paper-stopped jam at fuser. 1. Check the paper path for obstructions at the fuser and output/delivery area. 3. Replace any defective sensors or flags.

13.99 PAPER JAM [LOCATION]: A non-specific paper jam occurred. 1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

Are “Cloned” Cartridges Legal?

Monday, March 15th, 2010

The simple answer is yes,….. if the cartridges do not infringe on the manufacturer’s patent and design technology.

In a recent case, Chinese and Taiwanese competitors stole patented printer cartridge components from HP’s factory in Singapore by hijacking a truck carrying HP parts.  They then sold more than 300,000 of those counterfeit ink cartridges on Amazon.com and Craigslist.

HP bought some of the cartridges from Amazon.com, and then used their internal tracking database to cross-reference ID numbers on the components.  HP technicians found that the cartridges had a genuine HP printhead that came from HP lots from Malaysia and a non-HP cartridge body that closely resembled a genuine HP cartridge body.  They knew, from the assembly numbers stamped on the cartridges, that HP had never been assembled those cartridges.  The then identified that the printer cartridges were packaged in a clear plastic wrap with a “Mipo” labeled box.  From this, forensic investigation, HP came to the conclusion that the culprits were Microjet Technology (of Taiwan) Mipo Technology (of Hong Kong and mainland China), and their U.S. affiliates, including SinoTime Technologies (of Florida).

Boy, these guys are in big trouble.