Category Archives: Troubleshooting

How to Print With Only the Black Ink Cartridge

We’ve been asked a few questions on “when the color cartridge is empty, can you print just using the black ink cartridges.” Let us try to describe some of the solutions below for various printer brands:
1.) Canon-

  • Click the Start Menu
  • Choose Devices and Printers
  • Right click your printer icon in question
  • Choose “Printing preferneces” from the drop down panel
  • In the panel click and select the “Maintenance” tab
  • Click the “Ink Cartridge Settings” button icon
  • Then choose “Black Only” from the drop down buttons

Ink Cartridge Settings

NOTE: If you have a Canon photo black cartridge like the CLI-8 and you want to use that cartridge to print change the “type of paper” to something other than Plain Paper in the Media Type on the Main tab interface. For example select the “High Resolution”.

Plain Paper Selection

2.) Hewlett-Packard (HP) –

  • Open the document you want to print
  • Click File, and then click Print
  • Click your HP product in the Name drop-down list, and then click Properties
  • Click the “Color” tab, select the “Print in Grayscale” checkbox, and then click OK

NOTE: Depending on the printer model you might even have a drop down with “print in black only”.

Reset HP Expired Ink Cartridges

Normally you can bypass the ink cartridge expiration date on some HP printers if you remove the CMOS battery.  But this means that you have to disassemble the printer, locate the battery, pry it loose for about a half hour, then reassemble the printer.

We have found a patch that may reset the printer driver and override expired HP printer cartridges.  Here are the directions to apply the patch and reset the expiration date on the HP printer:

Download this file: hpfix.zip

Directions for running the patch:

1) Turn off your printer so that the internal date gets reset.
2) Apply patch and check if at least one printer driver file gets patched.
3) Either restart the spooling service or restart your computer just to be
sure that the patched driver DLL gets loaded.
4) Turn on your printer again and see if you can print with the expired
cartridge.

Alternatively, you can do this procedure:

1) Unplug your printer
2) Set back system date to prior to the printer cartridge expiration date
3) Plug in your printer and turn it on
4) Try to print
5) Reset system date to current date

Some of the expired cartridges this works on are the HP #14, HP #45, HP #78.

Reset Canon PG-210 ink cartridge

For WIN 7 we reset the MX410 Ink Cartridge Counters in this way:

1. Refill cartridge and install back to printer.
2. Open “Devices and Printers” from the “Start” menu.
3. Double click on the Canon MX410 Series Printer.
4. Under “Printer/FAX Management” click on “Display Printer/FAX Properties”.
5. On the new window, “Canon MX410 series Printer Properties,” select the “Advanced” tab.
a. IF all of the options are grayed out, you need to enable them first – select the “General” tab.
b. On the “General” tab, click on the “Change Properties” button.
c. Go back to the “Advanced” tab, the options should now be enabled.
6. Uncheck “Enable advanced printing features.”
7. Click on the “Apply” button at the bottom and then the “OK” button to close the window.
8. Hold the red “Stop” button on MX410 printer for 5-20 seconds. The “out of ink” message should disappear.
9. Repeat steps 4 and 5 to open the properties window again.
10. Check “Enable advanced printing features” to return the setting to what it was before.
11. Click on the “Apply” button at the bottom and then the “OK” button to close the window.
12. Printer should work again with refilled ink cartridge.

The following printers take the Canon PG-210 ink cartridge:

PIXMA iP2702
PIXMA MP240
PIXMA MP250
PIXMA MP270
PIXMA MP280
PIXMA MP480
PIXMA MP490
PIXMA MP495 Wireless
PIXMA MX320
PIXMA MX330
PIXMA MX340 Wireless
PIXMA MX350 Wireless