Troubleshooting

Reset HP Expired Ink Cartridges

Wednesday, December 12th, 2012

Normally you can bypass the ink cartridge expiration date on some HP printers if you remove the CMOS battery.  But this means that you have to disassemble the printer, locate the battery, pry it loose for about a half hour, then reassemble the printer.

We have found a patch that may reset the printer driver and override expired HP printer cartridges.  Here are the directions to apply the patch and reset the expiration date on the HP printer:

Download this file: hpfix.zip

Directions for running the patch:

1) Turn off your printer so that the internal date gets reset.
2) Apply patch and check if at least one printer driver file gets patched.
3) Either restart the spooling service or restart your computer just to be
sure that the patched driver DLL gets loaded.
4) Turn on your printer again and see if you can print with the expired
cartridge.

Alternatively, you can do this procedure:

1) Unplug your printer
2) Set back system date to prior to the printer cartridge expiration date
3) Plug in your printer and turn it on
4) Try to print
5) Reset system date to current date

Some of the expired cartridges this works on are the HP #14, HP #45, HP #78.

Reset Canon PG-210 ink cartridge

Sunday, January 29th, 2012

For WIN 7 we reset the MX410 Ink Cartridge Counters in this way:

1. Refill cartridge and install back to printer.
2. Open “Devices and Printers” from the “Start” menu.
3. Double click on the Canon MX410 Series Printer.
4. Under “Printer/FAX Management” click on “Display Printer/FAX Properties”.
5. On the new window, “Canon MX410 series Printer Properties,” select the “Advanced” tab.
a. IF all of the options are grayed out, you need to enable them first – select the “General” tab.
b. On the “General” tab, click on the “Change Properties” button.
c. Go back to the “Advanced” tab, the options should now be enabled.
6. Uncheck “Enable advanced printing features.”
7. Click on the “Apply” button at the bottom and then the “OK” button to close the window.
8. Hold the red “Stop” button on MX410 printer for 5-20 seconds. The “out of ink” message should disappear.
9. Repeat steps 4 and 5 to open the properties window again.
10. Check “Enable advanced printing features” to return the setting to what it was before.
11. Click on the “Apply” button at the bottom and then the “OK” button to close the window.
12. Printer should work again with refilled ink cartridge.

The following printers take the Canon PG-210 ink cartridge:

PIXMA iP2702
PIXMA MP240
PIXMA MP250
PIXMA MP270
PIXMA MP280
PIXMA MP480
PIXMA MP490
PIXMA MP495 Wireless
PIXMA MX320
PIXMA MX330
PIXMA MX340 Wireless
PIXMA MX350 Wireless

RESOLVING J8 ERROR CODE ON XEROX 212 & 214 COPIERS

Tuesday, November 1st, 2011

There are 2 versions of the Xerox 212 & 214 copiers:
Type 1 – those originally sold through US dealers                                          ** cartridge part #: 113R180 or 113R181
Type 5 – those originally sold through Retail Outlet stores                        ** cartridge part #: 113R287

The “J8 error code” is a result of the machine wanting a different type cartridge other than what you just have installed.
This can be easily changed through the machine menu/diagnostics.

To set the machine up to accept the cartridge ‘Type’ which you want to use:

1    First, with the power off, remove the Copy Cartridge, then close the Door Transport.

2     To enter diagnostics: Hold down ‘ 0 ‘ while turning on the Power, the console will light up.

3    Press ‘Stop/Clear’, the lights will shut off,   —   will appear in the display

4    Wait 30 seconds for the optics to finish initializing before you enter the diagnostic code.
(this is extremely important since interrupting the optics initialization can result in terrible noises & other unpleasant symptoms)

5     After the optics complete initializing, enter “406″ followed by ‘Print’

6    Turn off the power and install the new / intended Copy Cartridge.

7    Turn on the machine. It will now accept the ‘type’ of cartridge which you have in the machine.

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